Frequently Asked Questions

Return Eligibility

  • New, unused items are eligible for a return and refund within 14 days of purchase date.
  • Returned items must be in new, unused, and resellable condition, with all original packaging, tags, and accessories included.
  • All returns, not a result of our error, are subject to a 15% restocking fee.
  • To initiate a return, please email us at info@zenithprecision.ca with your order number and the details of the product you wish to return.

See also: Refund Policy

Return Shipping Costs

  • Customers are responsible for all return shipping costs and may use the carrier of their choice.
  • All returns must be mailed with a tracking number in order to confirm delivery.
  • Return address:

PO Box 21017

PRINCE GEORGE RPO SPRUCELAND, BC, V2M 7A5

Paying via Interac e-Transfer

  1. At checkout, select "Interac e-Transfer" as your payment method.
  2. Please send an e-transfer for the exact order total to the email address that will be provided after "Complete[ing] order"
  3. To help us process your order faster, include your order number in the message or notes section of the transfer.


Important Payment & Order Information:

  • Orders will only be shipped once payment has been received. To avoid any delays, please ensure the exact order amount is sent.

How to View Your Order & Payment Instructions Again

  1. Click the account icon in the top right corner of the website.
  2. Enter your email address, then click "Continue".
  3. Check your email for a login code and enter it on the website.


Once logged in, you can:

  • View payment instructions
  • See your current and past orders
  • Track your order status

Do you ship internationally?

At present, we ship to Canada and the US.