Frequently Asked Questions
Return Eligibility
- New, unused items are eligible for a return and refund within 14 days of purchase date.
- Returned items must be in new, unused, and resellable condition, with all original packaging, tags, and accessories included.
- All returns, not a result of our error, are subject to a 15% restocking fee.
- To initiate a return, please email us at info@zenithprecision.ca with your order number and the details of the product you wish to return.
See also: Refund Policy
Return Shipping Costs
- Customers are responsible for all return shipping costs and may use the carrier of their choice.
- All returns must be mailed with a tracking number in order to confirm delivery.
- Return address:
PO Box 21017
PRINCE GEORGE RPO SPRUCELAND, BC, V2M 7A5
How to View Your Order & Payment Instructions Again
- Click the account icon in the top right corner of the website.
- Enter your email address, then click "Continue".
- Check your email for a login code and enter it on the website.
Once logged in, you can:
- View payment instructions
- See your current and past orders
- Track your order status
Do you ship internationally?
Yes, we ship internationally.